While creating a loyal brand community is useful for large companies, it is not cost-effective for small firms.

Question

Quizplus · Accepted Answer

Creating a loyal brand community can actually be more cost-effective for small firms as it allows for more targeted marketing efforts and a more personalized approach to customer engagement. Additionally, loyal customers can spread positive word-of-mouth and referrals, which can be invaluable for small businesses with limited marketing budgets.

While Creating a Loyal Brand Community Is Useful for Large