The ________ diagram is a cause-and-effect tool that helps workers discover the true root cause of quality issues.
A) Pareto
B) network
C) WBS
D) fishbone

Question

Quizplus · Accepted Answer

The fishbone diagram, also known as an Ishikawa or cause-and-effect diagram, is a tool used to identify the underlying factors or root causes of a problem. It helps workers to visualize all the possible causes of an issue and to systematically narrow down the potential factors until they can identify the true root cause. The Pareto chart is a tool used to prioritize and identify the most important causes of a problem, while the network diagram and WBS (work breakdown structure) are project management tools used for scheduling and organizing tasks.

The ________ Diagram Is a Cause-And-Effect Tool That Helps Workers