The concept of ________ lends even more importance to the salesperson's customer-relationship-building abilities.

Question

Quizplus · Accepted Answer

The concept of salesperson-owned loyalty emphasizes the role of the salesperson in building and maintaining strong relationships with customers. This means that the salesperson's ability to create trust, provide personalized service, and add value through product knowledge and problem-solving skills is crucial for fostering customer loyalty and repeat business. Sales-force territory, sales promotion, sales-force management, and sales-force structure may also impact a salesperson's performance, but they are not specifically related to the concept of salesperson-owned loyalty.

The Concept of ________ Lends Even More Importance to the Salesperson's