Many companies are taking a ________ approach today, viewing quality as an investment and holding quality efforts accountable for bottom-line results.
A) return-on-quality
B) quality level
C) performance quality
D) conformance quality
E) total quality management

Question

Quizplus · Accepted Answer

The phrase "return-on-quality" indicates that companies are viewing quality as an investment and are holding quality efforts accountable for bottom-line results.

Many Companies Are Taking a ________ Approach Today, Viewing Quality