If customers are homogeneous (similar needs),then separate waiting lines for each server are preferable.

Name: If customers are homogeneous (similar needs),then separate waiting lines for each server are preferable.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

When customers have similar needs, a single waiting line that feeds multiple servers is preferable because it ensures the fastest overall service time and minimizes the total wait time by distributing the customer load more evenly among the servers.

If Customers Are Homogeneous (Similar Needs),then Separate Waiting Lines for Each