According to Deming,it is management's system that is primarily responsible for poor quality,not employees.
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Q22: The primary difference between internal failures and
Q23: Deming stresses that workers are primarily responsible
Q25: The cost of quality includes appraisal costs,failure
Q28: HACCP is a quality control system designed
Q29: The ISO 9001 is a quality standard
Q30: The ISO 9001 certification refers to a
Q31: Crosby advocates "zero defects",which requires massive inspection
Q32: Juran,like Deming,believes that a large majority of
Q34: Juran describes quality management as a trilogy
Q36: Juran describes quality management as a trilogy
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