Crosby advocates "zero defects",which requires massive inspection efforts to ensure detection of defective products prior to delivery to a customer.
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Q27: According to Deming,it is management's system that
Q28: HACCP is a quality control system designed
Q29: The ISO 9001 is a quality standard
Q30: The ISO 9001 certification refers to a
Q32: Juran,like Deming,believes that a large majority of
Q34: Juran describes quality management as a trilogy
Q34: The Canada Awards for Excellence criteria apply
Q35: TQM expands the traditional view of quality
Q36: ISO 9001 certification requires an ongoing series
Q38: Cost of inspectors, testing, test equipment, and
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