Effectiveness refers to achieving intended goals whereas efficiency refers to minimizing cost and time.
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Q9: Operations, marketing, and finance function independently of
Q11: Managing inventory levels is considered a planning/control
Q12: Service often requires a higher labour content,whereas
Q14: Value-added refers to the cost of the
Q15: Operations management involves both system design and
Q17: Measurement of productivity in service is more
Q18: A basic difference between manufacturing and service
Q19: Storing an item earlier than the scheduled
Q20: Operations managers are responsible for managing activities
Q21: It is essential to use the systems
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