In Mexico for about $13.50, you can participate in a migrant obstacle course that gives tourist a taste of the sometimes deadly crossings that illegal migrants make daily. Employees of the park do their best to catch the mock migrants. When they are caught, they hands are bound behind their back and they are loaded into trucks. The service quality the mock migrants perceive is determined by:
A) Whether the faux border patrols use abusive language
B) How hot the truck is
C) How well the other customers react to their capture
D) How the faux border patrol dresses
E) All of the above

Question

Quizplus · Accepted Answer

All of the above factors contribute to the perceived service quality of the mock migrants. Abusive language and hot, uncomfortable trucks would decrease the perceived quality, while positive reactions from other customers and professional attire from the faux border patrol could increase perceived quality.

In Mexico for About $13