Solved

Credit Card Companies Have Raised Customer _____ for Service Performance

Question 10

Multiple Choice

Credit card companies have raised customer _____ for service performance by offering lower interest rates, longer grace periods before paying, frequent flyer miles, no annual fees, rebates, discounts, prizes and merchandise.


A) Perceptions
B) Prospects
C) Objectives
D) Goals
E) Expectations

Correct Answer:

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