The ultimate judge of product quality is
A) the customer.
B) W. Edwards Deming.
C) the owner of the business.
D) the American Society for Quality Control.

Question

Quizplus · Accepted Answer

Ultimately, the customer is the one using the product and deciding whether it meets their standards and expectations. While experts like W. Edwards Deming and organizations like the American Society for Quality Control can provide guidance and standards for quality, the customer's satisfaction is the ultimate measure of whether a product is of good quality. The owner of the business may have a vested interest in the quality of their product, but their opinion may not always align with the customer's.

The Ultimate Judge of Product Quality Is