Lean quality management philosophy is based on:
A)maximizing customer value.
B)minimizing waste.
C)statistical process control (SPC).
D)maximizing customer value and minimizing waste.
E)maximizing customer value,minimizing waste and statistical process control (SPC).

Question

Quizplus · Accepted Answer

Lean quality management philosophy is based on the twin pillars of maximizing customer value and minimizing waste. While statistical process control (SPC) can be a part of a lean quality management system, it is not the only focus. The ultimate goal is to deliver value to the customer while reducing waste in the process. Therefore, option (D) is the best choice.

Lean Quality Management Philosophy Is Based On