Question 1

Research indicates that infants tend to smile more when they receive direct eye gaze from another person than they do when the other's eyes are averted.

Accepted Answer

Research has shown that infants respond more positively to direct eye contact from others, including more smiles and longer periods of engaged attention.

Question 2

It is recommended that we avoid using back-channel cues because they interrupt the speaker and result in us monopolizing the conversation.

Accepted Answer

Back-channel cues, such as nodding or saying "uh-huh," show that we are actively listening and engaged in the conversation, rather than interrupting or monopolizing it.

Question 3

Vocal sounds such as a sigh, a scream, or laughter are considered verbal communication behaviors.

Accepted Answer

Vocal sounds such as a sigh, a scream, or laughter are actually nonverbal communication behaviors. Verbal communication refers to the use of words to convey messages.

Question 4

Research in nonverbal communication has concluded that it is, indeed, possible to accurately determine if another person is lying just by monitoring that person's nonverbal behavior.

Accepted Answer

Research in nonverbal communication suggests that while certain nonverbal cues may be associated with deception, there is no single nonverbal behavior that reliably indicates lying across all individuals and situations. Accuracy in detecting lies from nonverbal cues alone is generally low and varies greatly among individuals.

Question 5

When your little sister brings home the MVP trophy from her softball tournament, you say, "Good job!" while simultaneously giving her a "thumbs up" sign. We would say that your nonverbal behavior was repeating your verbal message.

Accepted Answer

The gesture of giving a "thumbs up" is repeating the message of "good job."

Question 6

Gestures that are nonverbal, and not part of an organized sign language, cannot substitute for a verbal message.

Accepted Answer

Nonverbal gestures can effectively substitute for verbal messages, conveying emotions, intentions, or responses without the use of spoken words.

Question 7

Research cited in your textbook indicates that physical attractiveness is an important factor when it comes to dating but has little impact on other parts of social interaction.

Accepted Answer

Research cited in the textbook indicates that physical attractiveness can impact many aspects of social interaction, not just dating. For example, attractive individuals may receive more attention, help, and positive evaluations from others in a variety of settings. However, physical attractiveness is still considered an important factor in dating and romantic relationships.

Question 8

Sign language is an example of nonverbal communication.

Accepted Answer

The answer of Sign language is an example of nonverbal...

Question 9

Immediacy refers to how quickly or slowly a communicator responds with feedback.

Accepted Answer

The answer of Immediacy refers to how quickly or slowly...

Question 10

Nearly all facial expressions are innate and universal while only a few are learned culturally.

Accepted Answer

The answer of Nearly all facial expressions are innate and...

Question 11

Using nonverbal behaviors to contradict one's verbal message may create a sarcastic tone.

Accepted Answer

Nonverbal behaviors, such as eye-rolling or smirking, can contradict the verbal message and convey sarcasm, irony, or disapproval.

Question 12

Vocal elements like pitch, rate, and volume are elements of nonverbal communication.

Accepted Answer

Pitch, rate, and volume are all vocal elements that are part of nonverbal communication, as they can convey emotions, attitudes, and other nonverbal cues.

Question 13

Immediacy cues, such as smiling, nodding in agreement, and pausing to allow others to speak, can foster a closer working relationship between people.

Accepted Answer

Immediacy cues are nonverbal behaviors that show interest, attentiveness, and understanding towards another person. These cues can help build rapport and create a positive atmosphere for communication and collaboration.

Question 14

One way that nonverbal communication differs from verbal communication is that nonverbal symbols do not need to be interpreted by the receiver.

Accepted Answer

Nonverbal symbols do need to be interpreted by the receiver. They can have different meanings in different cultures and contexts, and their interpretation may require knowledge of cultural norms and individual nuances.

Question 15

Affect displays are usually unintentional actions that show a person's emotion.

Accepted Answer

Affect displays are nonverbal behaviors that indicate emotional experiences, and they often occur spontaneously and unconsciously, making them unintentional.

Question 16

Complementing behaviors mirror the verbal message they accompany.

Accepted Answer

Complementing behaviors are nonverbal cues that add nuance or additional meaning to the verbal message, rather than simply mirroring or exactly matching the verbal content.

Question 17

Because nonverbal communication is more natural and spontaneous than verbal communication is, it is more easily understood.

Accepted Answer

Nonverbal communication can be ambiguous and subject to interpretation, making it not always more easily understood than verbal communication.

Question 18

When a person's nonverbal behavior contradicts his or her verbal communication, we tend to believe the verbal message because it is more intentional.

Accepted Answer

When a person's nonverbal behavior contradicts his or her verbal communication, we tend to believe the nonverbal behavior because it is more involuntary and often reflects the person's true feelings or intentions.

Question 19

While you are engaged in a heated telephone conversation with one of your coworkers, your roommate walks up and asks you a question. Without breaking from the telephone conversation, you hold your hand out toward your roommate as if to say, "Not now-I'm on the phone." In this scenario, your nonverbal behaviors serve the adaptive function.

Accepted Answer

The answer of While you are engaged in a heated...

Question 20

Masking refers to the intentional concealment of a person's true emotion by displaying a facial expression that is more appropriate in a given interaction.

Accepted Answer

Masking involves concealing one's true emotion and displaying a more appropriate facial expression in a given situation.

Quiz 4: D: Verbal Communication