Question 1

Businesses that provide services typically cannot use mass customization because services are not tangible products that can be customized.

Accepted Answer

While services may not be tangible products, they can still be customized to meet the specific needs and preferences of individual customers. Mass customization can be applied in service industries such as hospitality, travel, and healthcare where personalized experiences are highly valued.

Question 2

ABC Fabrics promotes itself as a specialty manufacturer that will produce according to customer specifications.This firm will probably be best served by using an intermittent process in production.

Accepted Answer

Since ABC Fabrics produces according to customer specifications, their production requirements are likely to be varied and intermittent. An intermittent process allows for flexibility and customization in production, making it the best fit for their business model.

Question 3

The Cooldaze Ice Company compresses carbon dioxide and cools it to a very low temperature to make dry ice.The method used by Cooldaze is an example of process manufacturing.

Accepted Answer

Process manufacturing involves the use of a formula or recipe to create a specific product, often in large quantities through a continuous production process. The process used by Cooldaze for producing dry ice involves a specific formula and a continuous production process, making it an example of process manufacturing.

Question 4

The main difference between process manufacturing and an assembly process is that process manufacturing uses sophisticated robots and automated machinery to produce a good or service,while an assembly process uses labour and simple tools to make a product.

Accepted Answer

The statement is incorrect. Process manufacturing typically involves a continuous flow of materials and chemicals through various stages of production, and may involve the use of specialized equipment, but not necessarily sophisticated robots and automated machinery. Assembly processes involve putting together individual components or parts to create a final product, and may involve the use of automated machinery, such as conveyor belts or industrial robots, but also require manual labor and simple tools.

Question 5

A disadvantage of flexible manufacturing systems is that they usually require a great deal of labour because machines are rarely capable of handling a wide variety of tasks.

Accepted Answer

Flexible manufacturing systems are actually designed to reduce the need for labor by allowing machines to handle a wide variety of tasks with minimal human intervention.

Question 6

J & R Industries typically produces very large batches of standardized products used by plumbers,such as pipe fittings and valves that must be produced in standard sizes.A continuous production process would work well for J & R.

Accepted Answer

A continuous production process is ideal for producing standardized products in large volumes.

Question 7

Although lean manufacturing attempts to reduce the amount of labour used in the manufacturing process,it typically does so by increasing the amount of most of the other resources used in the production process.

Accepted Answer

Lean manufacturing aims to minimize waste and increase efficiency by eliminating activities that do not add value, such as overproduction and excess inventory. This is achieved by optimizing the use of resources such as materials, time, and energy to meet customer demand. While it may result in the reduction of some labor-intensive activities, it does not necessarily increase the use of other resources in the production process.

Question 8

Intermittent production processes are characterized by short production runs and frequent changes of machinery in order to produce different products.

Accepted Answer

Intermittent production processes do involve short production runs and frequent changes of machinery to be able to produce different products.

Question 9

Despite its early promise,computer-aided design has not met with much success in increasing productivity.

Accepted Answer

Computer-aided design has been successful in increasing productivity, especially in industries such as manufacturing and architecture. It has allowed for faster and more accurate design iterations, reduced errors, and improved collaboration among team members.

Question 10

The advantage of computer-integrated manufacturing software is that it allows computer-aided design machines to communicate directly with computer aided manufacturing machines.

Accepted Answer

Computer-integrated manufacturing software allows for seamless communication between CAD machines and CAM machines, leading to increased automation and efficiency in the manufacturing process.

Question 11

A continuous production process is characterized by long production runs that turn out finished goods over time.

Accepted Answer

A continuous production process is designed for long production runs to create a steady output of finished goods over time. It is used in industries such as chemicals, oil refining, and food processing.

Question 12

Flexible manufacturing systems use machines that are designed to do a multitude of tasks so that they can produce a variety of goods.

Accepted Answer

Flexible manufacturing systems are designed to be versatile and adaptable, with machines that are able to perform multiple tasks in order to produce a range of products.

Question 13

One drawback of intermittent production processes is that they tend to be much slower than continuous processes.

Accepted Answer

The answer of One drawback of intermittent production processes is...

Question 14

Carol Preston is the plant manager for a firm that makes coats and jackets.She would like to use CAD/CAM techniques to be able to custom-make these items.Unfortunately,CAD/CAM is much better suited for producing industrial goods like machinery and equipment than it is at producing consumer goods like coats and jackets.

Accepted Answer

This statement is false. While CAD/CAM techniques may have initially been developed for producing industrial goods, they are increasingly being used in the production of consumer goods such as clothing, shoes, and accessories. Companies like Adidas and Nike use CAD/CAM to produce customized shoes, and even luxury brands like Gucci and Prada are exploring the use of digital technologies for their products.

Question 15

The purpose of computer-integrated manufacturing (CIM)is to unite computer-aided design with computer-aided manufacturing.

Accepted Answer

The purpose of CIM is to integrate computer-aided design (CAD) with computer-aided manufacturing (CAM) to streamline and automate the manufacturing process.

Question 16

Featured Furnishings is a company that specializes in producing custom-made furniture.A continuous production process would be the most efficient way for Featured Furnishings to produce its products.

Accepted Answer

Since Featured Furnishings specializes in custom-made furniture, a continuous production process may not be the most efficient way as it may not allow for the necessary customization and flexibility in production. Instead, a job shop or batch production process may be more suitable.

Question 17

Many new manufacturers in Canada use continuous production processes.

Accepted Answer

The answer of Many new manufacturers in Canada use continuous...

Question 18

Lean manufacturing is a strategy of producing standardized products that have no frills or extra features in order to keep prices low.

Accepted Answer

The answer of Lean manufacturing is a strategy of producing...

Question 19

Integration of computers into the design and manufacture of products is the development that has had the greatest impact on production techniques and strategies in recent years.

Accepted Answer

The integration of computers into design and manufacture, commonly known as computer-aided design (CAD) and computer-aided manufacturing (CAM), has significantly impacted production techniques and strategies in recent years, leading to increased efficiency and accuracy in the production process.

Question 20

CAD/CAM has made it possible to custom-design products to meet the tastes of small markets with very little increase in costs.

Accepted Answer

CAD/CAM technology allows for customization without significant increases in production costs, making it feasible to meet the unique tastes of smaller markets.

Quiz 10: Producing World-Class Goods and Services