Question 1

Cooltreet,Inc.combines sugar,cream,eggs,and flavourings,then churns and cools the resulting mixture to a very low temperature until it freezes,creating ice cream.The method Cooltreet is using is an example of:
A)an analytic production system.
B)process manufacturing.
C)an assembly process.
D)a symbiotic process.

Accepted Answer

The process of combining and freezing ingredients to create ice cream is an example of process manufacturing, where raw materials are transformed through a series of processes to create a finished product.

Question 2

A big advantage of computer-integrated manufacturing software is that it:
A)allows CAD machines to communicate directly with CAM machines.
B)replaces "dumb" robots with "smart" computers.
C)allows personal computers to communicate directly with the firm's mainframe.
D)controls all of the actions of the assembly line from a central location.

Accepted Answer

Computer-integrated manufacturing software allows computer-aided design (CAD) machines to directly communicate with computer-aided manufacturing (CAM) machines, thereby streamlining the manufacturing process and improving overall efficiency.

Question 3

__________ involves computers directly in the production process.
A)CAD
B)CAM
C)AMDA
D)AMCAP

Accepted Answer

CAM (Computer-Aided Manufacturing) involves the use of computers to control and automate manufacturing processes such as assembly lines, robots, and machinery. CAD (Computer-Aided Design) is also used in the design phase of production, but does not directly involve computers in the production process. AMDA and AMCAP are not recognized terms in the field of manufacturing.

Question 4

In ______________,machines are designed to do multiple tasks so that they can produce a variety of products.
A)systems engineering
B)microdesign
C)modular construction
D)flexible manufacturing

Accepted Answer

Flexible manufacturing refers to the use of machines that can perform multiple tasks in order to produce a variety of products. This allows for greater flexibility and efficiency in the manufacturing process. Systems engineering involves the design and optimization of complex systems, while microdesign focuses on the detailed design of individual components or parts. Modular construction refers to the use of prefabricated modules or components in construction projects. While all of these concepts may be relevant to manufacturing, flexible manufacturing is the best choice based on the description given.

Question 5

To create their Deluxe Beef Sandwiches,Robbie's Roast Beef finely slices prime roast beef,stacks it on a sesame bun,adds special seasonings,cheese,onions,and mushrooms.The value added by Robbie's when it combines these ingredients to make a sandwich is known as:
A)consumer surplus.
B)the analytic function.
C)marginal utility.
D)form utility.

Accepted Answer

Form utility refers to the value added by combining different ingredients or components to create a final product, in this case, the Deluxe Beef Sandwiches created by Robbie's Roast Beef. Therefore, the correct answer is D - form utility. consumer surplus and marginal utility are related to the demand and consumer behavior while the analytic function is not applicable in this scenario.

Question 6

Sophisticated software that enables computer-aided design machines to communicate with computer-aided manufacturing machines is called:
A)a flexible system.
B)a computer-based feedback control system.
C)computer-integrated manufacturing.
D)heuristic manufacturing integration.

Accepted Answer

The description matches the definition of computer-integrated manufacturing, which involves the integration of computer systems throughout the manufacturing process to improve communication and coordination between design and production stages. Choice A (a flexible system) could be a feature of computer-integrated manufacturing, but it does not provide a complete definition. Choice B (a computer-based feedback control system) refers to a narrower category of systems that focus on controlling specific aspects of manufacturing processes, and choice D (heuristic manufacturing integration) is not a commonly used term in the industry.

Question 7

______________ means tailoring products to meet the needs of a large number of individual customers.
A)Mass customization
B)Mass production
C)Competing in time
D)Feedback response production

Accepted Answer

Mass customization is the practice of tailoring products to meet the specific needs of a large number of individual customers. This allows companies to provide customers with unique products while still benefiting from the efficiencies of mass production. This approach helps companies to better meet customer needs and preferences and can lead to increased customer satisfaction and loyalty.

Question 8

The whole idea behind mass production was to:
A)produce goods of the highest possible quality.
B)give producers the maximum flexibility to respond to customer preferences.
C)make large quantities of a limited variety of products at very low cost.
D)give workers more control over their work environment.

Accepted Answer

Mass production involves producing large quantities of a limited variety of products at a very low cost. This is done through efficient production processes that allow for standardized parts and assembly line techniques. The focus of mass production is on volume and cost efficiency, rather than customization or high levels of quality.

Question 9

Operations managers at Alumax Corporation have found that they can achieve efficient production only by producing very large quantities of aluminum without shutting down the production process.This indicates that Alumax should use a(n)___________ production process.
A)intermittent
B)assembly
C)continuous
D)systematic

Accepted Answer

The description of producing very large quantities without shutting down the production process suggests the use of a continuous production process, where the production is ongoing without interruption. A intermittent production process involves stopping and starting production, which is not the case here. An assembly production process involves combining different parts to create a final product, which is not specified in the description. There is no mention of a systematic production process, which is not a commonly used term in this context.

Question 10

____________ uses computers to help design products.
A)PERT
B)QPC
C)DPA
D)CAD

Accepted Answer

CAD stands for Computer-Aided Design, which utilizes computers to assist in the design and creation of new products.

Question 11

Most new manufacturers use:
A)continuous processes.
B)intermittent processes.
C)inhibited processes.
D)synthetic systems.

Accepted Answer

Most new manufacturers use intermittent processes, as they allow for flexibility and customization in production. Continuous processes are more commonly used in established, large-scale manufacturing operations. Inhibited processes and synthetic systems are not commonly used terms in manufacturing.

Question 12

Manufacturers of custom-designed furniture would use which type of process?
A)continuous
B)intermittent
C)assembly
D)process

Accepted Answer

Manufacturers of custom-designed furniture would use an intermittent process, as each piece is unique and made to order. Intermittent processes are designed for the production of customized or low-volume products that do not follow a standardized pattern, such as one-of-a-kind furniture pieces. Continuous processes are used for high-volume, standardized production, while assembly processes involve putting together pre-made parts to create a finished product.

Question 13

A basic characteristic of flexible manufacturing is that it:
A)relies heavily on labour,since humans are more adaptable than machines.
B)uses machines designed to perform multiple tasks so they can be used to produce a variety of products.
C)achieves its flexibility at the cost of much slower rates of production than mass production techniques.
D)is only possible when using mass production processes.

Accepted Answer

Flexible manufacturing uses machines that are designed to perform multiple tasks, which allows for the production of a variety of products. This flexibility in production is the key characteristic of flexible manufacturing. It does not rely heavily on labor, is not necessarily slower than mass production, and is not only possible when using mass production processes.

Question 14

Wild Bill's Cap Emporium offers to produce hats and caps according to customers' requests.Wild Bill's must be using a(n):
A)analytic system.
B)just-in-time system.
C)intermittent process.
D)continuous process.

Accepted Answer

Wild Bill's Cap Emporium produces hats and caps according to customers' requests, which means that there is a high degree of customization involved. This type of manufacturing process is intermittent in nature, as it involves producing a variety of products in small batches or lots rather than mass producing a standardized product.

Question 15

MegaMachines obtains computer components from a variety of suppliers and puts them together according to customer specifications to create custom-made computers.This process is an example of:
A)an assembly process.
B)process manufacturing.
C)synthetic production.
D)continuous production.

Accepted Answer

The process described involves obtaining components from suppliers and assembling them according to customer specifications, which is characteristic of an assembly process. Process manufacturing involves combining materials or substances to create a final product, synthetic production involves creating a product from scratch without the use of any pre-existing materials, and continuous production involves a non-stop production process without interruptions. None of these alternatives describe the process described in the given scenario as well as option A (assembly process) does.

Question 16

In choosing suppliers for their recently opened clothing store,the McBain family wants suppliers,who run an intermittent production process because the McBains
A)can get reduced pricing from suppliers with long production runs.
B)can get orders relatively quickly,thus minimizing their inventory levels.
C)are forced to plan well in advance in order to get inventory when they want it.
D)they get the best quality of inventory.

Accepted Answer

Since the McBains want to minimize their inventory levels, it is important to choose suppliers who can produce orders quickly. Intermittent production processes allow for more flexibility in production scheduling and can often produce smaller orders more quickly than suppliers with long production runs.

Question 17

The goal of lean manufacturing is to:
A)keep inventories of finished goods as low as possible.
B)produce goods and services with less of everything compared to mass production.
C)produce a very limited variety of goods.
D)become more self sufficient by producing major components rather than buying them.

Accepted Answer

The goal of lean manufacturing is to produce goods and services with less of everything (less time, less inventory, less waste, etc.) compared to mass production, while still meeting customer demand and maintaining quality standards. This is achieved through the elimination of waste, continuous improvement, and a focus on value-added activities. Keeping inventories low, producing a limited variety of goods, and becoming more self-sufficient are all potential outcomes of implementing lean principles, but they are not the primary goal.

Question 18

SitRite Furniture Company uses labour and machinery to transform wood,plastic,metal and cloth into comfortable chairs,sofas,and love seats.This process creates:
A)form utility.
B)place utility.
C)use facility.
D)intangible productivity.

Accepted Answer

The transformation of wood, plastic, metal, and cloth into comfortable chairs, sofas, and loveseats creates form utility, which is the process of converting raw materials into finished products that consumers desire.

Question 19

The main objective of lean manufacturing is to:
A)keep labour costs as low as possible by expanding the use of other resources.
B)produce products that have fewer frills and options in order to simplify the production process and keep costs as low as possible.
C)produce goods using less of all types of resources compared to mass production techniques.
D)get state and local governments to handle many of the tasks currently performed by the firm.

Accepted Answer

The main objective of lean manufacturing is to produce goods using fewer resources, including materials, time, and labor, compared to traditional mass production techniques. This is achieved through the elimination of waste and inefficiencies in every aspect of the production process. The focus is on maximizing value for the customer while minimizing waste, resulting in higher quality products at lower costs. Choices A, B, and D are not accurate descriptions of the main objective of lean manufacturing.

Question 20

Which of the following statements about the impact of CAD/CAM on manufacturing is most accurate? CAD/CAM:
A)is most useful to firms producing durable goods such as automobiles.
B)has replaced ERP as the most sophisticated resource planning technique.
C)allows firms to save money by replacing skilled labour with computers to perform all of the high-skill tasks.
D)has made it possible to produce custom-designed products with little increase in costs.

Accepted Answer

CAD/CAM has made it possible for firms to produce custom-designed products with little increase in costs. This is because the use of CAD/CAM enables firms to quickly and easily make changes to the design of a product, which reduces the time and cost associated with producing custom-designed items. Furthermore, CAD/CAM allows for greater precision and accuracy, which reduces the need for rework or scrap, leading to cost savings. While CAD/CAM may reduce the need for some skilled labor, it also requires expertise in its use, and therefore does not necessarily replace all high-skill labor.

Quiz 10: Producing World-Class Goods and Services

Cooltreet,Inc.combines sugar,cream,eggs,and flavourings,then churns and cools the resulting mixture to a very low temperature until it freezes,creating ice cream.The method Cooltreet is using is an example of:

A big advantage of computer-integrated manufacturing software is that it:

__________ involves computers directly in the production process.

In ______________,machines are designed to do multiple tasks so that they can produce a variety of products.

To create their Deluxe Beef Sandwiches,Robbie's Roast Beef finely slices prime roast beef,stacks it on a sesame bun,adds special seasonings,cheese,onions,and mushrooms.The value added by Robbie's when it combines these ingredients to make a sandwich is known as:

Sophisticated software that enables computer-aided design machines to communicate with computer-aided manufacturing machines is called:

______________ means tailoring products to meet the needs of a large number of individual customers.

The whole idea behind mass production was to:

Operations managers at Alumax Corporation have found that they can achieve efficient production only by producing very large quantities of aluminum without shutting down the production process.This indicates that Alumax should use a(n) ___________ production process.

____________ uses computers to help design products.

Most new manufacturers use:

Manufacturers of custom-designed furniture would use which type of process?

A basic characteristic of flexible manufacturing is that it:

Wild Bill's Cap Emporium offers to produce hats and caps according to customers' requests.Wild Bill's must be using a(n) :

MegaMachines obtains computer components from a variety of suppliers and puts them together according to customer specifications to create custom-made computers.This process is an example of:

In choosing suppliers for their recently opened clothing store,the McBain family wants suppliers,who run an intermittent production process because the McBains

The goal of lean manufacturing is to:

SitRite Furniture Company uses labour and machinery to transform wood,plastic,metal and cloth into comfortable chairs,sofas,and love seats.This process creates:

The main objective of lean manufacturing is to:

Which of the following statements about the impact of CAD/CAM on manufacturing is most accurate? CAD/CAM: