Which of the following is an important capability for sales processes that is found in most major CRM software products?
A) returns management
B) lead management
C) channel promotions management
D) events management

Question

Quizplus · Accepted Answer

Lead management is an important capability for sales processes that is found in most major CRM software products. It allows sales teams to track and manage leads throughout the sales pipeline, ensuring that no potential opportunities are missed and that leads are properly nurtured and followed up on. Returns management, channel promotions management, and events management are not typically included in CRM software products' core sales capabilities.

Which of the Following Is an Important Capability for Sales