Which of the following choices may lead to competitive advantage: 1. new products, services, and business models; 2. charging less for superior products; 3. responding to customers in real time?
A) 1 only
B) 1 and 2
C) 2 and 3
D) 1, 2, and 3

Question

Quizplus · Accepted Answer

All three choices can lead to competitive advantage. New products, services, and business models can differentiate a company from competitors and attract new customers. Charging less for superior products can also differentiate a company and increase market share. Responding to customers in real time can improve customer satisfaction and loyalty, giving the company an advantage over competitors who do not offer such responsiveness. Therefore, all three choices can contribute to a competitive advantage.

Which of the Following Choices May Lead to Competitive Advantage