Yelp.com
A) is an online forum where unhappy customers can post a negative review.
B) is a way for firms to identify customer complaints more so than preferences.
C) can build a business with limited effort by the business owner.
D) All of the above are true about Yelp.com.

Question

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The Answer of Yelp.com
A) is an online forum where unhappy customers can post a negative review.
B) is a way for firms to identify customer complaints more so than preferences.
C) can build a business with limited effort by the business owner.
D) All of the above are true about Yelp.com.