Toyota found that intent to purchase a Toyota automobile increased from 37 percent to _____ percent with a positive sales experience.
A) 85
B) 80
C) 75
D) 58
E) 45
Correct Answer:
Verified
Q29: Many companies do not identify and act
Q30: Many companies do not identify and act
Q31: The _ metric is based on the
Q32: All of the following are questions that
Q33: Which of the following is NOT included
Q35: The research exploring the relative importance of
Q36: According to field research conducted with senior
Q37: The key drivers of service quality,customer retention
Q38: Many companies do not identify and act
Q39: The _ metric is obtained by summing
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