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Telepizza S

Question 3

Multiple Choice

Telepizza S.A.is a Spanish pizza restaurant chain that offers children membership in its magic club.The magic club gives its members small prizes,usually simple magic tricks,with each order their parents place.Telpizza's use of a frequency marketing program has allowed it to narrow provider _____ of the gaps model of service quality.


A) Gap 1
B) Gap 2
C) Gap 3
D) Gap 4

Correct Answer:

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