To improve the likelihood of reorders,a salesperson should:
A) be present at the time of the purchase.
B) make sure the customer has access to the selling firm's catalogs.
C) provide the customer with various specialty advertising items that contain the selling firm's name,logo,and Web site.
D) provide the customer with periodic maintenance and repair on his or her purchase.
E) do all of these.
Correct Answer:
Verified
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