A salesperson for FS Tools asked Justin,a cabinet maker,"If I can show you how to cut melamine,high-pressure laminates,and fine veneer without any chips or breaks,would that save you any money?" In terms of the SPIN technique,this is an example of a(n)_____ question.
A) situation
B) problem
C) implication
D) benefit
E) need payoff

Question

Quizplus · Accepted Answer

This is a need payoff question because it asks the customer to consider the benefits or value of a solution, specifically how it would save money.

A Salesperson for FS Tools Asked Justin,a Cabinet Maker,"If I