Even before Michelle could explain why a prospect had not purchased her company's new line of eco-friendly outdoor furniture,her supervisor started explaining how she should have emphasized the fact that the furniture is made through a revolutionary recycling process and that the prices are justified by the furniture's quality and eco-friendly nature.In this scenario,the supervisor provided Michelle with _____ feedback by telling her how she could make better sales presentations.
A) reciprocal
B) intrinsic
C) performance
D) evaluative
E) diagnostic

Question

Quizplus · Accepted Answer

The supervisor provided diagnostic feedback by identifying specific areas where Michelle could improve her performance in making sales presentations. This type of feedback focuses on identifying the causes of a problem and providing suggestions for improvement.

Even Before Michelle Could Explain Why a Prospect Had Not