Which of the following statements best describes style flexing?
A) Salespeople identify the unique features of their business and emphasize these features during their presentation.
B) Salespeople record their sales presentation to study their body language and improve.
C) Salespeople stand in front of a mirror and practice their elevator pitch.
D) Salespeople discover and name the emotions behind their customers' statements.
E) Salespeople adjust their behavior to mirror or match that of their customers.

Question

Quizplus · Accepted Answer

Style flexing refers to the sales technique of adjusting one's behavior to match that of the customer in order to build rapport and trust. It involves mirroring their body language, tone of voice, and overall demeanor. This technique can help create a positive and comfortable atmosphere for the customer, and make them more likely to trust and buy from the salesperson.

Which of the Following Statements Best Describes Style Flexing