In selling, _____ is a close, harmonious relationship founded on mutual trust.
A)small talk
B)cooperation
C)agreement
D)rapport
E)congruence

Question

Quizplus · Accepted Answer

Rapport is a close, harmonious relationship built on mutual trust. Small talk, cooperation, agreement, and congruence may all contribute to building rapport, but none of them fully capture the meaning of rapport in selling.

In Selling, _____ Is a Close, Harmonious Relationship Founded on Mutual