Virginia just saw Carl, with whom she attended high school 15 years ago, driving near her in rush hour traffic so she honks her horn and waves to say "hello." Carl, who does not recognize Virginia, thinks this stranger is giving him a hard time about a lane change he just made. Obviously, there is a problem in the way Carl is _____ the message.
A) controlling
B) nonverbalizing
C) sending
D) decoding
E) verbalizing

Question

Quizplus · Accepted Answer

Carl is not correctly decoding Virginia's message, as he does not recognize her and assumes she is giving him a hard time instead of waving hello.

Virginia Just Saw Carl, with Whom She Attended High School