Which of the following statements about building internal partnerships is FALSE?
A) How well other employees of a firm assist one of the firm's salespeople may be a function of the relationship the salesperson has previously established with those people.
B) It is the duty of warehouse and customer service employees to establish internal partnerships with salespeople.
C) A salesperson may effectively employ the SPIN technique within his or her own company.
D) Successful internal sellers can communicate their customers' sense of urgency to internal employees by relating it to the needs of the internal employee.
E) Personalizing conflict between a salesperson and an internal employee will make it more difficult to resolve.
Weitz - Chapter 16 #23
Correct Answer:
Verified
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