Salespeople should spend more of their time trying to add to their customer base than taking care of existing customers.

Question

Quizplus · Accepted Answer

While it is important to acquire new customers, it is also crucial to retain existing customers and provide them with excellent customer service to ensure repeat business and positive word-of-mouth referrals. A balance between the two is necessary for a successful sales strategy.

Salespeople Should Spend More of Their Time Trying to Add