Product and process design together can impact:
A) Quality
B) Cost
C) Customer satisfaction
D) All of the above
E) None of the above

Question

Quizplus · Accepted Answer

Both product and process design have a significant impact on the quality, cost, and customer satisfaction of a product or service. Product design affects the quality and customer satisfaction by determining the features and attributes of a product that satisfy the needs and preferences of customers. Process design plays a crucial role in improving efficiency, reducing costs, and ensuring high-quality outputs that meet customer expectations. Thus, both product and process design are essential to achieving the desired quality, cost, and customer satisfaction outcomes.

Product and Process Design Together Can Impact