An effective product design process should encompass four steps, including:
A) Customer relationship management
B) Product screening
C) Psychological benefit analysis
D) Standardization
E) a and b

Question

Quizplus · Accepted Answer

The four steps in an effective product design process are typically identified as: product screening, concept testing, business analysis, and product development. Customer relationship management could be a part of the business analysis step, but it is not one of the four main steps. Psychological benefit analysis and standardization are not typically included as steps in the product design process. Therefore, the correct answer is only B) Product screening.

An Effective Product Design Process Should Encompass Four Steps, Including