Question 1

Procedures designed to resolve disputes as quickly as possible and at the lowest level possible in the organization are known as:
A)interest arbitration.
B)labor-management.
C)contract administration.
D)counseling.
E)grievance procedures.

Accepted Answer

Grievance procedures are designed to solve disputes as quickly as possible and at the lowest level possible in the organization. They provide clear steps for employees to follow if they have a complaint or disagreement with management, and are typically included in a union contract or employee handbook. The goal is to address the issue before it escalates to a more serious problem, such as legal action.

Question 2

Negotiation is a form of compromise,but when an oral agreement is achieved,it is never converted into a written contract.

Accepted Answer

It is always recommended to convert an oral agreement into a written contract to ensure clarity and prevent misunderstandings or disputes in the future.

Question 3

Negotiation customarily begins with the union delivering to company officials a list of points they are willing to concede.

Accepted Answer

Negotiation customarily begins with both sides presenting their initial proposals, which may include both concessions and demands.

Question 4

If employees become dissatisfied with a certified union they may request a decertification election by the National Labor Relations Board.

Accepted Answer

This is true. The National Labor Relations Act allows employees to petition for a decertification election if they no longer wish to be represented by the certified union. The NLRB would then conduct a secret ballot election to determine whether the majority of employees wish to end their union representation.

Question 5

By being unionized,employees are often able to obtain higher wages and benefit packages than they would be able to negotiate individually.

Accepted Answer

By negotiating as a group, unionized employees have more bargaining power and are able to secure better compensation and benefits than they could achieve on their own.

Question 6

The Racketeering Influenced and Corrupt Organizations Act (RICO)of 1970 serves a vital purpose in labor relations and its primary emphasis with respect to labor unions is to eliminate any influence exerted on unions by members of congress.

Accepted Answer

The primary emphasis of RICO with respect to labor unions is to combat corruption and organized crime within unions, not to eliminate influence from members of congress.

Question 7

In 2010,the union membership rate,the percent of wage and salary workers who were members of a union,reported by the U.S.Bureau of Labor Statistics,was 25 percent.

Accepted Answer

According to the U.S. Bureau of Labor Statistics, in 2010 the union membership rate was 11.9 percent.

Question 8

The four stages of contract administration follow EXCEPT:
A)getting the contract terms out to all union members and management personnel.
B)implementing the contract.
C)interpreting the contract and grievance resolution.
D)monitoring activities during the contract period.
E)isolating problems that arise.

Accepted Answer

The answer of The four stages of contract administration follow...

Question 9

The first step in the collective batgaining process for labor and management is called:
A)preparation for negotiation.
B)negotiation.
C)contract administration.
D)voting.
E)contract ratification.

Accepted Answer

The first step in the collective bargaining process is preparation for negotiation, where both labor and management gather information, assess their own strengths and weaknesses, and identify their goals and priorities before entering into formal negotiations.

Question 10

Employees join unions for the following reasons EXCEPT:
A)influence on work rules.
B)compulsory membership.
C)higher wages and benefits.
D)greater job security.
E)to avoid conflict.

Accepted Answer

Employees do not join unions to avoid conflict; rather, they may join to address grievances and negotiate better terms collectively.

Question 11

A government agency that assists labor and management in settling their disputes.
A)Occupational and Safety Board
B)National Labor Relations Board
C)Impasse Resolution Service
D)Federal Mediation and Conciliation Service

Accepted Answer

The Federal Mediation and Conciliation Service is a government agency that helps labor and management resolve their disputes. They provide mediation and conciliation services to assist in reaching mutually acceptable agreements between the parties involved.

Question 12

An illegal strike where employees refuse to work during the term of a binding contract is called:
A)a walkout.
B)an economic strike.
C)a wildcat strike.
D)a secondary boycott.
E)lockout.

Accepted Answer

A wildcat strike is an unauthorized work stoppage that occurs during the term of a binding labor contract, without the union's approval.

Question 13

A union arrangement where a union "controlled" the source of labor,and an individual would join the union,be trained by the union,sent to work for an employer by the union and the union acted as a clearinghouse of employees is referred to as a(n):
A)controlled shop
B)closed shop
C)labor shop
D)union shop
E)restricted shop

Accepted Answer

A closed shop is a union arrangement where the union controls the source of labor, and workers must be union members before being hired.

Question 14

A common provision in union security arrangements is a process called the dues checkoff.

Accepted Answer

The dues checkoff is a common provision in union security arrangements that allows employers to deduct union dues directly from an employee's paycheck and remit them to the union.

Question 15

Only when these contracts expire and company representatives and the union are unable to agree on a new contract are most of us aware that collective bargaining is a very important part of a supervisor's job.

Accepted Answer

Collective bargaining is the process of negotiation between employers and employees, represented by a union, to determine the terms and conditions of employment. A supervisor plays a crucial role in this process by representing the company's interests and working with the union representatives to come to an agreement. When a contract expires and a new one is being negotiated, it becomes more apparent to employees and others outside the bargaining process just how important this function is.

Question 16

An illegal strike in which employees refuse to work during the term of a binding contract,often as a result of ambiguities in the current contract,is known as a:
A)boycott.
B)strike.
C)wildcat strike.
D)hot cargo.
E)labor dispute.

Accepted Answer

A wildcat strike is an illegal strike that is not authorized by the union leadership or organized labor, and often involves workers refusing to work during the term of a binding contract. This type of strike is typically caused by disagreements or ambiguities in the current contract, or frustration with the union or management.

Question 17

Although the goal of contract negotiations is to achieve an agreement that is acceptable to all concerned parties,sometimes that goal is not achieved,negotiations break down,and this is said to have occurred:
A)lockout.
B)grievance.
C)wildcat strike.
D)impasse.
E)economic strike.
TRUE/FALSE.Write 'T' if the statement is true and 'F' if the statement is false.

Accepted Answer

When negotiations break down and an agreement that is acceptable to all concerned parties is not achieved, it is said to have reached an impasse. A lockout is a work stoppage initiated by the employer during a labor dispute, while a grievance is a complaint made by an employee regarding their job or working conditions. A wildcat strike is a strike action undertaken by unionized workers without union leadership approval. An economic strike is a work stoppage undertaken by employees to demand better wages, benefits, or working conditions.

Question 18

A technique whereby a neutral third-part individual conducts a hearing to gather evidence from both labor and management is called:
A)interest arbitration.
B)negotiation.
C)fact-finding.
D)rights arbitration.
E)grievance arbitration.

Accepted Answer

Fact-finding is a process in which an impartial third party investigates and gathers information about a dispute between labor and management. The goal is to present a report that includes findings, recommendations, and potential solutions to the parties involved. This process is used to help the parties reach an agreement before arbitration is necessary.

Question 19

After the strike is underway,a form of protest referred to as picketing usually begins in an attempt to prevent dissident members of the union,members of other unions,and nonunionized workers from crossing the picket line to work.

Accepted Answer

Picketing is a common form of protest during a strike, with the goal of persuading individuals to support the strike by not crossing the picket line to work.

Question 20

One hundred percent of the employees must sign authorization cards before efforts to organize a union may begin.

Accepted Answer

It is not required for all employees to sign authorization cards before efforts to organize a union may begin. However, a certain percentage of employees (usually 30%) must sign authorization cards to petition for a union election to take place.

Quiz 16: Supervision and Labor

Procedures designed to resolve disputes as quickly as possible and at the lowest level possible in the organization are known as:

Negotiation is a form of compromise,but when an oral agreement is achieved,it is never converted into a written contract.

Negotiation customarily begins with the union delivering to company officials a list of points they are willing to concede.

If employees become dissatisfied with a certified union they may request a decertification election by the National Labor Relations Board.

By being unionized,employees are often able to obtain higher wages and benefit packages than they would be able to negotiate individually.

The Racketeering Influenced and Corrupt Organizations Act (RICO)of 1970 serves a vital purpose in labor relations and its primary emphasis with respect to labor unions is to eliminate any influence exerted on unions by members of congress.

In 2010,the union membership rate,the percent of wage and salary workers who were members of a union,reported by the U.S.Bureau of Labor Statistics,was 25 percent.

The four stages of contract administration follow EXCEPT:

The first step in the collective batgaining process for labor and management is called:

Employees join unions for the following reasons EXCEPT:

A government agency that assists labor and management in settling their disputes.

An illegal strike where employees refuse to work during the term of a binding contract is called:

A union arrangement where a union "controlled" the source of labor,and an individual would join the union,be trained by the union,sent to work for an employer by the union and the union acted as a clearinghouse of employees is referred to as a(n) :

A common provision in union security arrangements is a process called the dues checkoff.

Only when these contracts expire and company representatives and the union are unable to agree on a new contract are most of us aware that collective bargaining is a very important part of a supervisor's job.

An illegal strike in which employees refuse to work during the term of a binding contract,often as a result of ambiguities in the current contract,is known as a:

Although the goal of contract negotiations is to achieve an agreement that is acceptable to all concerned parties,sometimes that goal is not achieved,negotiations break down,and this is said to have occurred:

A technique whereby a neutral third-part individual conducts a hearing to gather evidence from both labor and management is called:

After the strike is underway,a form of protest referred to as picketing usually begins in an attempt to prevent dissident members of the union,members of other unions,and nonunionized workers from crossing the picket line to work.

One hundred percent of the employees must sign authorization cards before efforts to organize a union may begin.