If individuals resisting change are included in making change decisions in an attempt to gain their support, this approach is called ________.
A) cooptation
B) conciliation
C) coercion
D) arbitration
E) exploitation

Question

Quizplus · Accepted Answer

Cooptation involves including individuals who are resistant to change in the decision-making process with the aim of gaining their support. This approach is often used when trying to implement change in an organization, as it helps to minimize resistance and increase buy-in from those who may have otherwise been opposed. Conciliation is a similar approach, but involves more of a focus on resolving conflicts and finding common ground. Coercion involves using force or threats to make individuals comply with change, while arbitration is a process for resolving disputes. Exploitation is not related to this concept.

If Individuals Resisting Change Are Included in Making Change Decisions