Which tactic to overcome resistance to change is a relatively inexpensive way to gain the support of adversaries, but may backfire if the targets become aware of the tactic?
A) negotiation
B) manipulation
C) conciliation
D) coercion
E) arbitration

Question

Quizplus · Accepted Answer

Manipulation is a tactic that can be used to gain the support of adversaries without a significant financial cost. However, if the targets become aware of the manipulation, it can backfire and damage relationships further. Negotiation, conciliation, coercion, and arbitration all involve more transparent and ethical tactics for overcoming resistance to change.

Which Tactic to Overcome Resistance to Change Is a Relatively