Mark is an excellent technical writer. He has never missed a deadline and all his projects are of superior quality. He now wants to telecommute two days a week, so that he can spend more time with his family. He feels that he has proven his reliability. However, his boss is unable to comply with his request and gives him a substantial raise instead. According to the expectancy theory, Mark's disappointment demonstrates a breakdown in the ________ relationship.
A) rewards-personal goals
B) performance-reward
C) effort-performance
D) effort-satisfaction
E) performance-achievement

Question

Quizplus · Accepted Answer

Mark's disappointment indicates that the reward (a raise) did not align with his personal goal (telecommuting), showing a breakdown in the rewards-personal goals relationship.

Mark Is an Excellent Technical Writer