Which of the following is true about the use of email as a mode of business communication?
A) The availability of new tools such as instant messaging, blogs, microblogs, social networks, and shared workspaces has not impacted the use of email.
B) Since email is an informal tool, one need not consider the traditional notions of organizational hierarchy when communicating through emails.
C) Many companies now have formal email policies that specify how employees can use email.
D) When compared to IM, mid-size messages are more difficult to compose and read on email.

Question

Quizplus · Accepted Answer

Many companies now have formal email policies that specify how employees can use email. This is true as organizations have recognized the need for guidelines to ensure that emails are used appropriately and effectively for business communication. Options A and B are incorrect as the availability of new communication tools impacts the use of email, and email should be taken seriously as a formal means of communication, considering organizational hierarchy. Option D is also incorrect as mid-size messages can be easily composed and read on email, unlike in IM where messages are usually limited to a few words.

Which of the Following Is True About the Use of Email