SFA modules in CRM systems provide tools for all of the following except:
A)team selling.
B)territory management.
C)sales forecasting.
D)managing sales prospect and contact information.
E)managing customer service requests.

Question

Quizplus · Accepted Answer

SFA modules in CRM systems provide tools for team selling, territory management, sales forecasting, and managing sales prospect and contact information. However, managing customer service requests is typically handled by the customer service or support module within a CRM system.

SFA Modules in CRM Systems Provide Tools for All of the Following