means that services cannot be separated from their providers,whether the providers are people or machines.
A)Service inseparability
B)Service variability
C)Service perishability
D)Service heterogeneity
E)Service intangibility

Question

Quizplus · Accepted Answer

Service inseparability means that the service and the provider of the service cannot be separated. This is different from service variability, which refers to the inconsistency of service quality, service perishability, which means that services cannot be stored for later use, service heterogeneity, which refers to the differences in service quality across different providers, and service intangibility, which means that services are not physical and cannot be touched or seen.

Means That Services Cannot Be Separated from Their Providers,whether the Providers