Question 1

Which one of the following statements is false?
A)Posture,facial expressions,and tone of voice are sometimes more reliable indicators of a person's feelings than are his or her words.
B)Nonverbal communication is not as easily controlled by conscious thought as is verbal communication.
C)There are no cultural differences in what is considered to be a comfortable distance between two communicating persons.
D)Lack of congruence,or agreement,between verbal and nonverbal communication can be an important indicator that a client is consciously or unconsciously omitting something.

Accepted Answer

There are cultural differences in what is considered a comfortable distance between two communicating persons. This is known as proxemics, which is the study of how people use and perceive space during communication. Different cultures have different norms for personal space and appropriate distances for communication.

Question 2

Counselor characteristics that include genuineness,unconditional positive regard and acceptance of the client,and an understanding of the client's feelings are best associated with which one of the following counseling theories?
A)Behavior modification
B)Person-centered approach
C)Rational-emotive therapy
D)Reality therapy

Accepted Answer

The characteristics mentioned are key components of the person-centered approach to counseling, which emphasizes the importance of the therapist's empathy, acceptance, and understanding of the client as a way to facilitate personal growth and self-awareness. Behavior modification focuses more on specific behaviors and reinforcing positive ones, whereas rational-emotive therapy and reality therapy have different theoretical orientations and techniques.

Question 3

When educating or counseling a client,simply asking the client to repeat or restate what was just said is known as ________.
A)clarification
B)paraphrasing
C)probing
D)reflection

Accepted Answer

A

Question 4

During an interview it is recommended that counselors avoid asking ________ questions.
A)closed
B)leading
C)neutral
D)open

Accepted Answer

Counselors should avoid asking leading questions because they can influence the client's response and potentially lead to false or manipulated information. Closed questions limit the client's response, neutral questions may not encourage enough exploration, and open questions can be helpful but should still be used appropriately.

Question 5

When educating or counseling a client,restating the affective or emotional part of the client's words is known as ________.
A)clarification
B)paraphrasing
C)probing
D)reflection

Accepted Answer

Restating the affective or emotional part of the client's words is known as reflection. It involves echoing back the client's feelings to show that the counselor understands and acknowledges them. Clarification refers to seeking further understanding of the client's statements, paraphrasing involves restating the client's words in one's own words, and probing involves asking open-ended questions to gather more information.

Question 6

No counselor can motivate a client but a counselor can create a climate that helps clients motivate themselves.

Accepted Answer

Motivation ultimately comes from within the individual, but a counselor can facilitate motivation by creating a supportive and empowering environment for the client to explore their goals and values. The counselor can also help the client identify barriers to motivation and develop strategies to overcome them.

Question 7

Listening and hearing are the same.

Accepted Answer

Listening is an active process of paying attention to and comprehending the sounds and meanings of spoken words, while hearing is the passive physical ability to detect sound.

Question 8

Which of the following statements about listening is/are true?
A)Listening is a highly active process demanding concentration and attention.
B)Listening involves multiple steps.
C)Listening is a subjective experience.
D)All of the choices are correct.

Accepted Answer

All of the choices are correct. Listening is a complex process that requires concentration and attention, involves multiple steps, and is subjectively experienced by the listener.

Question 9

Beginning an interview with general,open questions and then gradually narrowing the interview to more specific inquiries using closed questions is referred to as ________.
A)the funnel sequence
B)the open to closed approach
C)the person-centered approach
D)probing

Accepted Answer

The funnel sequence is a common interviewing technique in which the interviewer begins with open, general questions and gradually moves towards more specific and closed questions. This approach helps to establish a rapport with the interviewee and gain a broader understanding of the topic before delving into specific details.

Question 10

Shopping for food after eating and shopping from a list are examples of techniques used in ________.
A)behavior modification
B)person-centered approach
C)rational-emotive therapy
D)reality therapy

Accepted Answer

Shopping for food after eating and shopping from a list are both techniques commonly used in behavior modification, which is a psychological therapy that focuses on changing patterns of behavior through conditioning and reinforcement.

Question 11

Comprehension involves not only attaching meaning to information but also correctly interpreting the meaning of the client's communication.

Accepted Answer

Comprehension means understanding the meaning of the client's communication, not just attaching meaning to it. Therefore, it also involves correctly interpreting the meaning of the communication.

Question 12

Questions that invite rather than demand answers and provide clients substantial freedom in determining the amount and type of information to give are known as ________ questions.
A)closed
B)leading
C)neutral
D)open

Accepted Answer

Open questions are designed to encourage clients to share detailed and relevant information. These questions provide clients with the freedom to decide how much information they want to provide without feeling pressured. Closed questions, on the other hand, limit the amount of information clients can give and often lead to one-word answers. Leading questions suggest a particular answer and can influence clients' response, while neutral questions neither suggest nor discourage any particular response.

Question 13

When several people hear the same person talking,they all receive the same message.

Accepted Answer

While they may hear the same words, individual interpretation, prior knowledge, and personal biases can lead to each person receiving a different message.

Question 14

Questions that allow the counselor to control answers and to ask for specific information are known as __________ questions.
A)closed
B)leading
C)neutral
D)open

Accepted Answer

Closed questions are designed to elicit specific information and limit the respondent's response to a short answer or yes/no response, which allows the counselor to control the conversation and gather information efficiently. Leading questions imply a particular answer, neutral questions do not express any bias or opinion, and open questions encourage detailed and varied responses.

Question 15

Which one of the following counseling theories attempts to alter previously learned human behavior or to encourage the development of new behavior through a variety of action-oriented methods,as opposed to changing feelings or thoughts?
A)Behavior modification
B)Person-centered approach
C)Rational-emotive therapy
D)Reality therapy

Accepted Answer

Behavior modification focuses on changing behavior through specific techniques and interventions, such as rewards and consequences, rather than addressing underlying emotions or thoughts. Person-centered approach, on the other hand, emphasizes empathy and unconditional positive regard for the client, while rational-emotive therapy aims to challenge and change irrational beliefs. Reality therapy focuses on shaping behavior by helping clients examine their choices and consequences.

Question 16

A hearing or vision deficit can be a source of interference to communication.

Accepted Answer

A hearing or vision deficit can make it hard to receive or interpret messages, which can interfere with communication.

Question 17

Parents,spouses,partners,and siblings can be important sources of information about the patient and a counselor may want to have them present during the interview or available for questions later.

Accepted Answer

It is true that family members can be important sources of information about the patient and including them in the interview or consulting with them later can be beneficial for the counseling process.

Question 18

A lapse is a temporary fall,a slip,or a mistake that is usually limited to single event.

Accepted Answer

A lapse is a temporary error or slip that is typically limited to a single occurrence.

Question 19

Communication occurs simultaneously on two levels,verbal and nonverbal.

Accepted Answer

Communication involves both verbal and nonverbal cues such as body language, facial expressions, tone of voice, and gestures. Both of these levels of communication happen simultaneously and can impact the effectiveness of the overall message being conveyed.

Question 20

A guided communication process between two persons or parties with the predetermined purpose of obtaining or exchanging specific information through the asking and answering of questions is known as ________.
A)counseling
B)educating
C)interviewing
D)training

Accepted Answer

Counseling, educating, and training may involve questioning and answering, but they do not necessarily have a predetermined purpose of obtaining or exchanging specific information. Interviewing, on the other hand, is a process specifically designed for this purpose, whether it be for obtaining information from a job applicant or for conducting a journalistic investigation.

Quiz 11: Counseling Theory and Technique

Which one of the following statements is false?

Counselor characteristics that include genuineness,unconditional positive regard and acceptance of the client,and an understanding of the client's feelings are best associated with which one of the following counseling theories?

When educating or counseling a client,simply asking the client to repeat or restate what was just said is known as ________.

During an interview it is recommended that counselors avoid asking ________ questions.

When educating or counseling a client,restating the affective or emotional part of the client's words is known as ________.

No counselor can motivate a client but a counselor can create a climate that helps clients motivate themselves.

Listening and hearing are the same.

Which of the following statements about listening is/are true?

Beginning an interview with general,open questions and then gradually narrowing the interview to more specific inquiries using closed questions is referred to as ________.

Shopping for food after eating and shopping from a list are examples of techniques used in ________.

Comprehension involves not only attaching meaning to information but also correctly interpreting the meaning of the client's communication.

Questions that invite rather than demand answers and provide clients substantial freedom in determining the amount and type of information to give are known as ________ questions.

When several people hear the same person talking,they all receive the same message.

Questions that allow the counselor to control answers and to ask for specific information are known as __________ questions.

Which one of the following counseling theories attempts to alter previously learned human behavior or to encourage the development of new behavior through a variety of action-oriented methods,as opposed to changing feelings or thoughts?

A hearing or vision deficit can be a source of interference to communication.

Parents,spouses,partners,and siblings can be important sources of information about the patient and a counselor may want to have them present during the interview or available for questions later.

A lapse is a temporary fall,a slip,or a mistake that is usually limited to single event.

Communication occurs simultaneously on two levels,verbal and nonverbal.

A guided communication process between two persons or parties with the predetermined purpose of obtaining or exchanging specific information through the asking and answering of questions is known as ________.