Dane works as a sales representative for the Better Butter Company. He is about to meet with his manager to review his progress toward meeting the sales objectives they agreed to at the beginning of the year. Dane likes the fact that managers at Better Butter listen to their subordinates' ideas and get everyone involved in setting goals and objectives. Dane's experience suggests that Better Butter is utilizing:

Question

Quizplus · Accepted Answer

The fact that managers at Better Butter involve their subordinates in setting goals and objectives suggests that they are using management by objectives (MBO), which is a participative goal-setting process where employees are involved in the creation of goals that align with organizational objectives. MBO is different from scientific management, which emphasizes efficiency and standardization in work processes. PERT is a project management tool used to analyze and plan the steps needed to complete a project, and programmed management involves the use of standardized procedures for routine tasks.

Dane Works as a Sales Representative for the Better Butter