Which of the following best helps an entrepreneur develop empathy for the customer?
A)customer journey map
B)buyer persona
C)technology adoption life cycle
D)customer base segmentation

Question

Quizplus · Accepted Answer

A customer journey map is a tool used to visually represent the various steps a customer takes while interacting with a product or service. By mapping out the customer's journey, an entrepreneur can gain a better understanding of the customer's needs, pain points, and emotions at each stage of the process. This can help the entrepreneur develop empathy for the customer and create a more customer-centric business strategy.

Which of the Following Best Helps an Entrepreneur Develop Empathy