What are the five typical key stages of customer interaction with a company?
A)need,dialogue,purchase,experience,and review
B)need,research,discovery,purchase,and experience
C)discovery,research,purchase,delivery,and after the sale
D)discovery,purchase,experience,review,and termination of use

Question

Quizplus · Accepted Answer

The typical key stages of customer interaction are discovery, research, purchase, delivery, and after the sale, which encompass the entire customer journey from initial awareness to post-purchase engagement.

What Are the Five Typical Key Stages of Customer Interaction