An employee fell from a ladder and sprained his ankle. The manager is concerned and asks the question, "What knowledge, skills, and abilities do the employees need to prevent future ladder accidents?" Which phase of the instructional systems design approach to training is this question addressing?
A) needs assessment
B) training design
C) training delivery
D) evaluation

Question

Quizplus · Accepted Answer

The question is addressing the needs assessment phase of the instructional systems design approach to training, which involves identifying the knowledge, skills, and abilities that employees need to perform their job tasks safely and effectively.

An Employee Fell from a Ladder and Sprained His Ankle