The personal-selling process includes all of the following EXCEPT which one?
A) approaching the prospect
B) answering objections
C) providing a product sample
D) making the presentation

Question

Quizplus · Accepted Answer

The personal-selling process typically includes approaching the prospect, making the presentation, answering objections, and closing the sale. Providing a product sample is often a part of the presentation, but it is not a distinct step in the process.

The Personal-Selling Process Includes All of the Following EXCEPT Which