Which of the following suggests a customer orientation?
A) increasing advertising
B) taking orders from customers
C) distributing goods to customers
D) developing products that fulfil customers' needs

Question

Quizplus · Accepted Answer

Developing products that fulfill customers' needs indicates a customer orientation as it focuses on understanding and meeting customer needs, which is the core principle of customer orientation. The other options, increasing advertising, taking orders from customers, and distributing goods to customers, are important aspects of business operations but do not necessarily indicate a customer orientation.

Which of the Following Suggests a Customer Orientation