Question 1

A ________ is a check of a potential employee's work record, academic record, credit history, and recommendations.

Accepted Answer

A background investigation includes checking a potential employee's work record, academic record, credit history, and recommendations. A personality profile, fidelity appraisal, and character review do not necessarily include all of these elements.

Question 2

It is sometimes advantageous to hire from within because it ________.

Accepted Answer

Hiring from within is less costly and helps maintain employee morale since it shows that the company values its employees and provides opportunities for growth and advancement within the organization. It also promotes employee loyalty and retention, which can be beneficial for the long-term success of the company.

Question 3

When determining the human resources needs for a well-known engineering firm, the HR director realized that the company lacked engineers under the age of 30. The company could not afford to get caught short in this competitive business climate. An important recruitment strategy for the HR director's department was to start attending college fairs as well as considering hiring interns. We define his recruitment efforts as developing relationships with

Accepted Answer

The HR director's recruitment efforts involve developing relationships with external sources, specifically college fairs and internship programs. This is because the company currently lacks engineers under the age of 30, indicating that they may need to bring in new talent from outside the organization.

Question 4

________ workers do not have the expectation of regular, full-time employment.

Accepted Answer

Contingent workers are typically employed on a temporary or part-time basis and do not have the expectation of regular, full-time employment. They may be hired to complete a specific project or to meet fluctuating labor needs. Apprenticed and indentured workers typically have structured training programs and contracts, while underemployed workers may have full-time employment but at a lower skill or pay level than their qualifications merit.

Question 5

According to the American with Disabilities Act, which of the following is not an appropriate screening tool?

Accepted Answer

According to the Americans with Disabilities Act (ADA), medical exams cannot be used as a pre-employment screening tool. Employers are prohibited from asking about a candidate's disability or requiring medical examinations until after a job offer has been made.

Question 6

As an important step in the human resource selection process, which of the following will expedite the process of conducting background investigations and promises to get suitable results?

Accepted Answer

Using hiring services such as GoodHire can speed up the background investigation process and provide comprehensive results. This approach would also ensure that the investigation adheres to legal regulations, saving time and effort.

Question 7

Which of the following reasons makes the recruiting job more challenging?

Accepted Answer

Having a policy that demands promotions from within limits the pool of candidates and can make it more challenging to find suitable candidates who meet the job requirements. This can result in the need to search for external candidates, which can be time-consuming and expensive. Option A may actually make the recruiting job easier because it provides clear job specifications. Option C is not a valid reason for recruiting to be more challenging, as discrimination of any kind is not acceptable in the workplace. Option D may seem like a challenge at first, but having many qualified candidates to choose from is typically seen as a positive aspect in recruiting.

Question 8

One of the main complaints made by critics of employment tests is that these tests

Accepted Answer

Critics of employment tests argue that they may discriminate against certain groups, such as minorities or individuals with disabilities, by not properly accounting for cultural or cognitive differences. The other options may also be criticisms of employment tests, but do not encompass the main complaint of discrimination.

Question 9

The selection process may include a(n) ________, where employment is only guaranteed for a specified period of time, until either a permanent offer is extended or the employee is discharged.

Accepted Answer

A probationary period is a common method used by employers to evaluate the skills and suitability of new employees. It allows for a trial period in which an employee's performance can be closely monitored and assessed, and employment can be terminated without cause during this period. Once the probationary period is successfully completed, the employee may be offered a permanent position.

Question 10

According to the Need a Job? box, which of the following strategies can be used to get a new job?

Accepted Answer

Social media is playing a crucial role in the hiring process today. More than 94 percent of recruiters and 70 percent of candidates use sites like LinkedIn.

Question 11

Janie is an HR manager with Creative Kitchen Cooking Supplies. She needs to recruit sales professionals to fill several positions within her company. Janie is likely to rely on external recruiting sources if she

Accepted Answer

If Janie believes that current employees do not have the qualifications necessary to fill the positions, then she will need to look externally for qualified candidates. This would require external recruiting sources. Option A is incorrect because affirmative action regulations apply to all recruiting sources, whether internal or external. Option C is also incorrect because maintaining high morale for current workers is not directly related to the need for external recruiting sources. Option D may be a factor, but not the main factor in this scenario.

Question 12

Marlon took a job with a company that strives to market several new consumer products each year. Prior to this position, he worked in a university research lab where he studied chemistry. He accepted the new position because the salary was significantly above what he previously made. Within a month at the new job, his manager began to have reservations about bringing him on board. Marlon seemed to prefer to work independently of others, and when he did interact with his new colleagues, he passed along subtle reminders of his extensive and superior academic credentials. From a recruitment standpoint, this situation serves as an indication of

Accepted Answer

The situation highlights the importance of finding talent that also fits well with the corporate culture. Marlon's behavior indicates that he may not be a good fit with the company's culture, which could cause issues and conflict in the long run. It is essential to find candidates who not only have the necessary skills and qualifications but who also share the same values and beliefs as the company. This will lead to a better work environment, increased job satisfaction, and ultimately better business outcomes.

Question 13

Which of the following statements about recruiting is most accurate?

Accepted Answer

It is important for a firm to recruit and hire people who not only have the required skills and experience but also fit in with the firm's culture and leadership style. This ensures that the new employee will be able to integrate well with the existing team, contribute positively to the work environment, and have a higher job satisfaction leading to higher retention rates. Internal recruiting may not always result in better-qualified applicants as it may limit diversity in the workforce. Small firms may have limited resources for recruiting, making it challenging to attract the best talent. Finally, using external sources may not always result in higher morale among existing employees as this may create competition and insecurity.

Question 14

Which of the following strategies is used by a human resource manager to fill an open position from within the company?

Accepted Answer

Advertising the opportunity for a promotion to current employees is an internal recruitment strategy used by human resource managers to fill an open position from within the company. Options B, C, and D are external recruitment strategies.

Question 15

During the employee selection process, the screening interview is often conducted by

Accepted Answer

The screening interview is typically conducted by a member of the human resources department staff, as they are trained in asking appropriate questions and assessing the qualifications of applicants. Current workers in the applicant's department may have biases or conflicts of interest, while a selection committee consisting of managers from all departments may not have the necessary expertise in assessing candidates for the specific position being filled. The company's affirmative action officer may be involved in ensuring diversity in the hiring process, but is not typically responsible for conducting screening interviews.

Question 16

The first step in the selection process is

Accepted Answer

Obtaining complete application forms allows the employer to gather basic information about the candidate's qualifications and experience before moving onto the next steps in the selection process. This step helps filter out any candidates who do not meet the minimum qualifications for the position.

Question 17

As a human resources professional for a large company, Tommy is involved with the ________ process. His goal is to find the right number of qualified people at the right time. He will screen a qualified pool of candidates and send these individuals forward to others in the firm who will make the final selection decision.

Accepted Answer

Recruiting involves finding and attracting qualified candidates for job openings. Tommy's role in screening and sending qualified candidates to others in the firm aligns with the recruiting process.

Question 18

When managing your human resources, ________ is the process of deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization.

Accepted Answer

Selection is the process of deciding who should be hired, which involves evaluating candidates based on their skills, experience, and qualifications in accordance with legal guidelines. This ensures that the hiring decision serves the best interests of both the individual and the organization. Interviewing, applicant analysis, and performance appraisal are all important steps in the selection process, but do not encompass the entire process of deciding who should be hired.

Question 19

Advertisements, public and private employment agencies, and college placement bureaus are all ________ sources that human resource managers can use in the recruiting efforts.

Accepted Answer

These sources are external to the organization and can bring in new talent from outside.

Question 20

Which of the following is an external recruitment source?

Accepted Answer

College placement bureaus are external recruitment sources because they involve reaching out to individuals outside of the company to fill positions. Promotion of a current employee and transfer of an employee are internal recruitment sources because they involve filling positions from within the company. Recommendations of employees can be internal or external depending on whether the recommendations are made by current employees (internal) or individuals outside of the company (external).

Quiz 11: Human Resource Management: Finding and Keeping the Best Employees