The "four Ms" of cause-and-effect diagrams are
A) material, machinery/equipment, manpower, and methods.
B) material, methods, men, and mental attitude.
C) named after four quality experts.
D) material, management, manpower, and motivation.
E) material, movement, motion, and methods.

Question

Quizplus · Accepted Answer

The four Ms of cause-and-effect diagrams are material, machinery/equipment, manpower, and methods. They are used to identify the potential causes of a problem in an organization's processes or systems.

The "Four Ms" of Cause-And-Effect Diagrams Are