Question 1

Which of the following is the stage of the creative problem solving process in which group members gather information and attempt to understand the nature and cause(s)of a problem?
A)Investigation
B)Imagination
C)Incubation
D)Insight
E)Interrogation

Accepted Answer

During the investigation stage of the creative problem-solving process, group members gather information to understand the nature and cause(s) of the problem. This involves analyzing the problem, identifying its sources, and collecting relevant data or background information. Without a proper investigation, the subsequent stages of the process may lack direction and purpose.

Question 2

Was developedby DelbecqandVan de Venas away ofmaximizing participationinproblem-solving andprogram-planning groupswhileminimizing some ofthe interpersonalproblems associatedwithgroupinteraction.
A)The Standard Agenda
B)Brainstorming
C)The DOT Method
D)NominalGroupTechnique
E)Single Question Format

Accepted Answer

The Nominal Group Technique (NGT) was developed specifically to maximize participation in problem-solving and program-planning groups while minimizing interpersonal problems. The other options, such as Brainstorming and the Standard Agenda, may also promote participation but do not specifically address minimizing interpersonal issues. The DOT Method and Single Question Format are not related to group participation or interpersonal problems.

Question 3

One of the reasons groups are often reluctant to think creatively is that they have preconceived notions about what can and can't be done.In such cases,your group may want to try the _______ method of enhancing creativity.
A)controljudgment
B)ask "whatif?"
C)encourage innovation
D)use metaphors
E)use imitation

Accepted Answer

The "what if" method can help break through preconceived notions and encourage brainstorming and creative thinking. By asking "what if" questions and exploring different scenarios, the group can expand their thinking and generate new ideas.

Question 4

Which if the following is the stage of the creative problem solving process in which group members engage in free thinking by removing procedural and mental road blocks?
A)Investigation
B)Imagination
C)Incubation
D)Insight
E)Interrogation

Accepted Answer

Imagination is the stage in which group members engage in free thinking and generate a wide range of ideas without any limitations or constraints. This allows them to remove mental and procedural roadblocks and explore unconventional solutions.

Question 5

As a problem-solving method,brainstorming is highly effective because
A)extroverts can be relied on to produce a large number of ideas and suggestions.
B)members have time to write down their suggestions before sharing them.
C)some members may be reluctant to openly share ideas that others may dislike.
D)it can enhance group morale,create a support climate,and is easy to do.
E)produces more creative ideas than any other problem-solving method.

Accepted Answer

Brainstorming is a highly effective problem-solving method because it can enhance group morale, create a support climate, and is easy to do. This promotes a positive and collaborative environment where all members feel comfortable sharing their ideas without fear of negative feedback or criticism. It also allows for a large number of ideas to be generated, ensuring a diverse range of options are available for consideration.

Question 6

There are several problem-solving realities that can prevent a group from working effectively and ethically.For example,if members resist or dismiss information that doesn't mesh with their personal inclinations and attitudes,what problem-solving reality may impair group effectiveness?
A)Politics
B)Preexisting preferences
C)Power
D)Procedural paralysis
E)Polychronics

Accepted Answer

The answer of There are several problem-solving realities that can...

Question 7

Whichofthefollowing problem-solving proceduresis basedonJohnDewey's Reflective ThinkingProcess?
A)The Progressive Problem Solving Method
B)The Single Question Format
C)NominalGroupTechnique
D)Brainstorming
E)FunctionalTheory

Accepted Answer

The Progressive Problem Solving Method is based on John Dewey's Reflective Thinking Process. This method involves six steps: (1) identifying the problem, (2) gathering information, (3) clarifying the problem, (4) generating possible solutions, (5) selecting the best solution, and (6) taking action. Each step involves critical thinking and reflection, which aligns with Dewey's philosophy.

Question 8

DuringPhase 1(Idea Generation)ofNominalGroup Technique,
A)members explain their support or nonsupport for each item.
B)members,in turn,present one idea from their privately written list.
C)members discuss the merits of each idea before voting occurs.
D)members vote by ranking or rating ideas privately and in writing.
E)the group decision is the mathematically pooled outcome of members' individualvotes.

Accepted Answer

The answer of DuringPhase 1(Idea Generation)ofNominalGroup Technique,
A)members explain their support...

Question 9

Identify the first three steps in the Progressive Problem-Solving Method.
A)Fact finding and issue analysis,task clarification,solution criteria
B)Task clarification,problem identification,fact finding and issue analysis
C)Solution criteria and limitation,solution options and evaluation,solution selection
D)Solution options,solution criteria,fact finding and issue analysis
E)Problem identification,problem solution,problem implementation

Accepted Answer

The first step is to clarify the task or problem, then identify the problem, and finally conduct fact finding and issue analysis. Option A is incorrect because it puts fact finding and issue analysis before task clarification. Option C is incorrect because it discusses solution criteria before problem identification. Option D is incorrect because it puts solution options before fact finding and issue analysis. Option E is incorrect because it oversimplifies the problem-solving process.

Question 10

Which of the following items is most likely to explain why some groups do not like or use structured problem-solving procedures?
A)increasedtime and effort.
B)balancedparticipation.
C)conflictresolution.
D)organization.
E)group empowerment.

Accepted Answer

Structured problem-solving procedures require a certain amount of time and effort to be put into the process. This could make some groups hesitant to use them if they believe it will take too much time or effort that could be spent on other tasks.

Question 11

Consider using the Decreasing Options Technique (DOT)when
A)the group is small,with no more than seven members.
B)members cannot generate many ideas or solutions.
C)the group wants to hear from expert and influential members.
D)the group wants to ensure equal opportunities for input by all members.
E)the group has plenty of time to discuss multiple or controversial ideas.

Accepted Answer

The answer of Consider using the Decreasing Options Technique (DOT)when
A)the...

Question 12

Researchers investigating the usefulness of brain storming and Nominal Group Technique conclude that Nominal Group Technique (NGT)works better for generating ideas for all of the following reasons EXCEPT
A)waiting to speakin brain storming may disrupt the thinking process.
B)members in brainstorming sessions produce fewer ideas than NGTgroups.
C)members who fear evaluation may not be willing to contribute ideas.
D)members who make more contributions in brainstorming may earn high status and influence.
E)members may loaf and let others do all the thinking and talking.

Accepted Answer

The statement in option B is incorrect. Brainstorming sessions can generate a large number of ideas, but NGT has been found to be more effective in terms of facilitating equal participation and reducing dominant personalities. The other options are valid reasons why NGT may work better than brainstorming.

Question 13

The major advantage and reason for using the DOT method is that it
A)focuses on preparation,competence,and communication functions.
B)requires members to analyze questions offact,value,conjecture,and policy.
C)reduces and refinesa large number of suggestions into a manageable number of ideas.
D)relies on the creativity of all members.
E)avoids negative evaluationand criticism of ideas and solutions.

Accepted Answer

The DOT method, which stands for "Decision Over Time," is a brainstorming and decision-making tool that involves writing down ideas on cards, discussing them, and then organizing and grouping them into categories. The major advantage and reason for using this method is that it reduces and refines a large number of suggestions into a manageable number of ideas, making it easier to make decisions and take action.

Question 14

Groupsmemberswho say"Ifyouthinkit's okay,thenI'lldo it"aremostlikely usingthe decision-making style.
A)rational
B)intuitive
C)dependent
D)avoidant
E)spontaneous

Accepted Answer

Group members who say "If you think it's okay, then I'll do it" are indicating a lack of confidence in their own decision-making abilities and are deferring to the opinions and judgments of others. This suggests a dependent decision-making style, where they rely heavily on others for guidance and direction.

Question 15

Which is the correct order of the four steps in the Decreasing Options Technique?
A)Generate ideas,post ideas,sort ideas,dot ideas
B)Dot ideas,sort ideas,post ideas,generate ideas
C)Generate ideas,post ideas,dot ideas,sort ideas
D)Post ideas,generate ideas,dot ideas,sort ideas
E)Post ideas,generate ideas,sort ideas,dot ideas

Accepted Answer

The Decreasing Options Technique involves first generating ideas, then posting these ideas for everyone to see, followed by sorting these ideas into categories or themes, and finally, dotting the ideas to prioritize or vote on them. This makes option A the correct sequence.

Question 16

Which of the following is the stage of the creative problem solving process in which group members recognize a breakthrough and work to build up on or improve an idea?
A)Investigation
B)Imagination
C)Incubation
D)Insight
E)Interrogation

Accepted Answer

This stage is called insight, where group members recognize a breakthrough and work to build up on or improve an idea. The other options are not relevant to this stage of the process.

Question 17

Your group needs to come upwitha discussion topic for a class assignment.The group works together,suggesting as many topics as possible.Members welcome all ideas and do not criticize the suggestions of othermembers.Which method is the group using?
A)Decreased Options Technique
B)Majority Rule
C)Brainstorming
D)Consensus seeking
E)Nominal Group Technique

Accepted Answer

The group is using brainstorming, which involves generating a large number of ideas without criticism or judgment in order to encourage creativity and free thinking.

Question 18

Whichdecision-making style ismostliketheMyers-Briggs's personality traitof thinker?
A)Rational
B)Intuitive
C)Dependent
D)Avoidant
E)Spontaneous

Accepted Answer

Thinkers, as categorized by the Myers-Briggs personality test, tend to base their decisions on objective facts and logic. They prioritize rationality and analysis in decision-making, which aligns with the rational decision-making style.

Question 19

Group members who say"Let's do it now and worry about the consequences later" aremost likely using the decision-making style.
A)rational
B)intuitive
C)dependent
D)avoidant
E)spontaneous

Accepted Answer

The group members who suggest doing something without considering the consequences are likely using a spontaneous decision-making style. This style favors immediate action over careful consideration, and the group members may value excitement and novelty over practicality and rationality.

Question 20

Which of the following is the stage of the creative problem solving process in which group members allow for a period of time to reflect on ideas in new ways?
A)Investigation
B)Imagination
C)Incubation
D)Insight
E)Interrogation

Accepted Answer

Incubation is the stage of the creative problem solving process in which group members allow for a period of time to reflect on ideas in new ways. During this time, they will likely not be actively engaged in problem solving, but they will be allowing their subconscious minds to work on the problem and come up with new insights and perspectives.

Quiz 9: Problem Solving in Groups

Which of the following is the stage of the creative problem solving process in which group members gather information and attempt to understand the nature and cause(s) of a problem?

Was developedby DelbecqandVan de Venas away ofmaximizing participationinproblem-solving andprogram-planning groupswhileminimizing some ofthe interpersonalproblems associatedwithgroupinteraction.

One of the reasons groups are often reluctant to think creatively is that they have preconceived notions about what can and can't be done.In such cases,your group may want to try the _______ method of enhancing creativity.

Which if the following is the stage of the creative problem solving process in which group members engage in free thinking by removing procedural and mental road blocks?

As a problem-solving method,brainstorming is highly effective because

There are several problem-solving realities that can prevent a group from working effectively and ethically.For example,if members resist or dismiss information that doesn't mesh with their personal inclinations and attitudes,what problem-solving reality may impair group effectiveness?

Whichofthefollowing problem-solving proceduresis basedonJohnDewey's Reflective ThinkingProcess?

DuringPhase 1(Idea Generation) ofNominalGroup Technique,

Identify the first three steps in the Progressive Problem-Solving Method.

Which of the following items is most likely to explain why some groups do not like or use structured problem-solving procedures?

Consider using the Decreasing Options Technique (DOT) when

Researchers investigating the usefulness of brain storming and Nominal Group Technique conclude that Nominal Group Technique (NGT) works better for generating ideas for all of the following reasons EXCEPT

The major advantage and reason for using the DOT method is that it

Groupsmemberswho say"Ifyouthinkit's okay,thenI'lldo it"aremostlikely usingthe decision-making style.

Which is the correct order of the four steps in the Decreasing Options Technique?

Which of the following is the stage of the creative problem solving process in which group members recognize a breakthrough and work to build up on or improve an idea?

Your group needs to come upwitha discussion topic for a class assignment.The group works together,suggesting as many topics as possible.Members welcome all ideas and do not criticize the suggestions of othermembers.Which method is the group using?

Whichdecision-making style ismostliketheMyers-Briggs's personality traitof thinker?

Group members who say"Let's do it now and worry about the consequences later" aremost likely using the decision-making style.

Which of the following is the stage of the creative problem solving process in which group members allow for a period of time to reflect on ideas in new ways?