Question 1

In Donnellon's recommendations for effective team talk,you should use the negotiation strategy to ask "what if" questions,propose solution criteria,and summarize areas of agreement.

Accepted Answer

Donnellon recommends using the negotiation strategy to ask "what if" questions, propose solution criteria, and summarize areas of agreement as effective ways to guide team discussions towards productive outcomes.

Question 2

While preparing for a corporate job interview,Richard pays careful attention to selecting appropriate clothing (including a long-sleeved shirt to hide his tattoo),reminding himself to smile and establish eye contact with the person who will be interviewing him,and answering questions in a strong,confident voice.What aspect of nonverbal communication has Richard failed to consider?
A)Appearance
B)Vocal quality
C)Facial expression
D)Body movement
E)Language choice

Accepted Answer

Richard has paid attention to his appearance and vocal quality and has reminded himself to smile and establish eye contact, which are aspects of facial expression. However, he has not considered his body movement, which is another crucial aspect of nonverbal communication. It includes things such as posture, gestures, and other bodily movements that can convey confidence, nervousness, or other emotions.

Question 3

All of the following nonverbal behaviors are characteristics of nonverbal immediacy EXCEPT
A)more eye contact.
B)more touching.
C)more leaning back.
D)more relaxed posture.
E)more laughing and smiling.

Accepted Answer

Leaning back is a sign of distancing and can decrease nonverbal immediacy. The other options are all characteristics of nonverbal immediacy.

Question 4

Posture,touch,gestures,and movement are examples of
A)territoriality.
B)intimate distance.
C)denotation.
D)polychronics.
E)kinesics.

Accepted Answer

Posture, touch, gestures, and movement are all examples of kinesics, which is the study of nonverbal communication through body language.

Question 5

Aisha laughs and smiles when she talks,stands close to other group members in a relaxed posture,and always uses direct eye contact.What characteristic of nonverbal communication is she using?
A)Kinesics
B)Nonverbal immediacy
C)Spontaneity and provisionalism
D)Territoriality
E)Social distance

Accepted Answer

Aisha's use of direct eye contact, relaxed posture, and standing close to other group members suggest she is exhibiting nonverbal immediacy, which refers to behaviors that communicate warmth, closeness, and availability. Laughing and smiling can also be considered elements of kinesics, or the study of body language, which includes facial expressions and gestures, but this choice is not as specific as option B.

Question 6

In dialectic terms,effective group members rely on both verbal and nonverbal communication to generate meaning.

Accepted Answer

Effective group members use both verbal and nonverbal communication to understand and generate meaning through dialectic communication, which involves the synthesis of two opposing viewpoints through dialogue. Nonverbal communication can include body language, facial expressions, tone of voice, and other nonverbal cues that help to convey meaning and emotions. Verbal communication involves the use of language to express ideas, opinions, and perspectives. Both types of communication are integral to effective group dynamics and decision-making.

Question 7

According to anthropologist Edward T.Hall,what are the distance parameters most North Americans use when interacting with new acquaintances and strangers?
A)0 to 18 inches
B)18 inches to 4 feet
C)4 feet to 8 feet
D)8 feet to 12 feet
E)12 feet to 15 feet

Accepted Answer

The answer of According to anthropologist Edward T.Hall,what are the...

Question 8

Nonverbal messages often expresses the emotional meaning of verbal messages.

Accepted Answer

Nonverbal cues such as facial expressions, tone of voice, and body language can convey the true emotional meaning of verbal messages. For example, saying "I'm fine" with a sad facial expression and slumped posture would indicate that the speaker is actually not fine.

Question 9

According to Jack Gibb and his concept of defensive/supportive communication,what type of response is the statement "That's a stupid way to approach the problem."?
A)Descriptive
B)Evaluative
C)Problem Oriented
D)Strategic
E)Empathetic

Accepted Answer

This response is evaluative because it includes a judgment of the approach as "stupid." This type of response is likely to trigger defensiveness and harm the relationship.

Question 10

Group members' tone of voice,eye contact,and physical proximity can tell you as much or more about their thoughts and feelings than the words they speak.

Accepted Answer

Nonverbal communication through tone of voice, eye contact, and physical proximity can convey emotions and attitudes that may not be stated explicitly in words. These cues can provide important context and cues for understanding the meanings and intentions behind the spoken words.

Question 11

Most task-oriented leaders are attracted to the head of a table,while more socially oriented leaders are likely to sit
A)in the middle position at the side of a table.
B)at the corner of a table in order to avoid sitting at the head of the table.
C)at various places around the table in order to sit side-by-side with every member.
D)at the head of the table,just like task-oriented leaders.
E)next to a task-oriented member who can keep the leader on track.

Accepted Answer

A socially oriented leader values the relationships among team members and therefore is more likely to sit in a position that allows for interaction and equal status with others. Sitting in the middle position at the side of a table allows for this type of interaction and avoids the hierarchical and dominant position of the head of the table.

Question 12

Toby presents a proposed solution to a group problem and says,"If it's okay with everyone,I'd like to explain how this solution worked in a group I once belonged to and how we pulled together to make it work.The same kind of teamwork may help us solve this problem." Which supportive behavior is exemplified in Toby's statement?
A)Descriptive
B)Empathic
C)Equality
D)Provisional
E)Spontaneous

Accepted Answer

Equality is exemplified in Toby's statement as he suggests a solution based on past experience and emphasizes teamwork, indicating a belief in the equal contribution and value of all group members.

Question 13

The six dimensions in Donnellon's team talk include conflict management,negotiation,and identification.

Accepted Answer

Donnellon's team talk includes conflict management, negotiation, and identification as three of the six dimensions.

Question 14

Which dimension of a supportive communication climate is evident when group members are flexible,offer ideas,and welcome a variety of suggestions from others?
A)Descriptive
B)Provisional
C)Controlling
D)Neutral
E)Certain

Accepted Answer

The dimension of a supportive communication climate evident when group members are flexible, offer ideas, and welcome a variety of suggestions from others is a provisional climate. This type of climate encourages openness and a willingness to consider different perspectives, leading to more collaborative and effective group communication.

Question 15

According to Jack Gibb and his concept of defensive/supportive communication,which communication behavior is the opposite of strategic?
A)Evaluative
B)Neutral
C)Superior
D)Empathetic
E)Spontaneous

Accepted Answer

The opposite of strategic communication, according to Jack Gibb, is spontaneous communication. Strategic communication is planned and can often seem manipulative, whereas spontaneous communication is more open, honest, and natural, fostering a supportive environment.

Question 16

Researchers have identified several differences in the ways women and men tend to use nonverbal communication.Generally,which of the following nonverbal behaviors is more characteristic of men?
A)Men use more facial expressions and smile more
B)Men appear more relaxed.
C)Men establish and use more eye contact.
D)Men touch other members more.
E)Men use more expressive movements.

Accepted Answer

Men are generally observed to appear more relaxed in their posture and body language compared to women, who may use more expressive movements and facial expressions.

Question 17

After presenting a proposed solution to a group problem,Carlos says "There is absolutely no way this plan will solve the problem." Which defensive behavior is exemplified in Carlos's statement?
A)Certain
B)Controlling
C)Evaluative
D)Neutral
E)Strategic

Accepted Answer

Carlos's statement exemplifies a "Certain" defensive behavior because he expresses an absolute belief that the plan will not work, leaving no room for discussion or alternative perspectives.

Question 18

Jack Gibb describes six pairs of communication behaviors that influence whether a group's climate is defensive or supportive.Which of the following communication behaviors is the opposite of evaluative?
A)Controlling
B)Problem Orientated
C)Strategic
D)Superior
E)Descriptive

Accepted Answer

The opposite of evaluative is descriptive. Evaluative communication behaviors involve making judgments, opinions, or assumptions about others, while descriptive communication behaviors focus on describing the situation or behavior in a non-judgmental manner. The other options (controlling, problem orientated, strategic, and superior) do not directly relate to the opposite of evaluative.

Question 19

Researchers concludes that attractive people experience enjoy all of the following advantages more than less attractive people EXCEPT for
A)being seen as friendlier.
B)being seen as more credible.
C)making more money.
D)getting promoted more often.
E)being misunderstood less.

Accepted Answer

The article does not mention attractive people being misunderstood less than less attractive people.

Question 20

"Hey,Fred,try to find out whether Bob will be able to hang out with us after the meeting is over" is an example of the social equality dimension of team talk.

Accepted Answer

The social equality dimension of team talk involves socializing and getting to know team members on a personal level. In this example, Fred is trying to include Bob in their social plans, which reflects this dimension.

Quiz 6: Verbal and Nonverbal Communication in Groups

In Donnellon's recommendations for effective team talk,you should use the negotiation strategy to ask "what if" questions,propose solution criteria,and summarize areas of agreement.

All of the following nonverbal behaviors are characteristics of nonverbal immediacy EXCEPT

Posture,touch,gestures,and movement are examples of

Aisha laughs and smiles when she talks,stands close to other group members in a relaxed posture,and always uses direct eye contact.What characteristic of nonverbal communication is she using?

In dialectic terms,effective group members rely on both verbal and nonverbal communication to generate meaning.

According to anthropologist Edward T.Hall,what are the distance parameters most North Americans use when interacting with new acquaintances and strangers?

Nonverbal messages often expresses the emotional meaning of verbal messages.

According to Jack Gibb and his concept of defensive/supportive communication,what type of response is the statement "That's a stupid way to approach the problem."?

Group members' tone of voice,eye contact,and physical proximity can tell you as much or more about their thoughts and feelings than the words they speak.

Most task-oriented leaders are attracted to the head of a table,while more socially oriented leaders are likely to sit

The six dimensions in Donnellon's team talk include conflict management,negotiation,and identification.

Which dimension of a supportive communication climate is evident when group members are flexible,offer ideas,and welcome a variety of suggestions from others?

According to Jack Gibb and his concept of defensive/supportive communication,which communication behavior is the opposite of strategic?

Researchers have identified several differences in the ways women and men tend to use nonverbal communication.Generally,which of the following nonverbal behaviors is more characteristic of men?

After presenting a proposed solution to a group problem,Carlos says "There is absolutely no way this plan will solve the problem." Which defensive behavior is exemplified in Carlos's statement?

Jack Gibb describes six pairs of communication behaviors that influence whether a group's climate is defensive or supportive.Which of the following communication behaviors is the opposite of evaluative?

Researchers concludes that attractive people experience enjoy all of the following advantages more than less attractive people EXCEPT for

"Hey,Fred,try to find out whether Bob will be able to hang out with us after the meeting is over" is an example of the social equality dimension of team talk.