Question 1

Assertive communicators seek an appropriate balance between

Accepted Answer

Assertive communicators aim for a balance between passivity (not asserting oneself) and aggression (asserting oneself in a hostile or domineering way), effectively communicating their needs and boundaries in a respectful manner.

Question 2

Which of the following descriptions is likely to be

Accepted Answer

Highly apprehensive members are often anxious about expressing their views and opinions, so they may choose to avoid conflict and simply agree with others rather than voice disagreement.

Question 3

If a group member says,"That's a stupid idea.Think you could come up with anything better?" as a way of intimidating others,asserting authority,inhibiting effective collaboration,and monopolizing discussion,which role is this person demonstrating?

Accepted Answer

The person is demonstrating the role of a Dominator by belittling others' ideas, asserting their authority, and monopolizing the discussion.

Question 4

Even though Susie volunteers to work on committees on does a lot of the work on her own,she feels so misused and resentful that she criticizes committee members behind their backs.Susie's behavior would be classified as

Accepted Answer

Susie's behavior of criticizing committee members behind their backs while feeling resentful and misused shows passive aggression. She is not directly confronting the committee members and expressing her concerns but is instead gossiping about them behind their backs, which is a passive way of expressing her frustration.

Question 5

All of the following are means of providing supportive and constructive feedback to apprehensive group members EXCEPT

Accepted Answer

Giving feedback solely to advance your own goals goes against the principles of providing supportive and constructive feedback. The other choices (A, B, C, and D) promote constructive feedback by focusing on behavior rather than the person, describing behavior rather than judging it, providing observations rather than assumptions, and choosing an appropriate time and place.

Question 6

"That's great and worth all the time we've spent trying to resolve the problem.Just let me know how I can help make it happen." This statement would most likely be made by a group member functioning in which of Belbin's team roles?

Accepted Answer

A Teamworker in Belbin's team roles is someone who is cooperative, diplomatic, and supportive. They help to build relationships among team members and ensure that everyone is working effectively towards a common goal. The statement "Just let me know how I can help make it happen" shows a willingness to support and be involved in the team's success, which is characteristic of a Teamworker.

Question 7

According to McCroskey's research,what percent of the general population experiences very high levels of communication apprehension?

Accepted Answer

McCroskey's research indicates that approximately 20% of the general population experiences very high levels of communication apprehension.

Question 8

Aggressive group members

Accepted Answer

The answer of Aggressive group members
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Question 9

According to Belbin's Team-Role Theory,which of the following roles describes an energetic,high achiever who seeks patterns in group work and pushes a group toward agreement?

Accepted Answer

According to Belbin's Team-Role Theory, the Shaper is described as an energetic, high achiever who seeks patterns in group work and pushes a group toward agreement. The Innovator is more focused on generating new ideas, the Monitor is more focused on analyzing options, the Completer is more focused on ensuring completeness and accuracy, and the Implementer is more focused on putting plans into action.

Question 10

Which of the following behaviors is not classified as a type of disruptive behavior in groups?

Accepted Answer

Gatekeeper is not classified as a type of disruptive behavior in groups. The role of a gatekeeper is typically to facilitate communication and ensure equal participation among group members, which is a positive contribution to group dynamics.

Question 11

"I'm leaving now because I have to go to an important meeting." This statement would most likely be made by a group member functioning in which of the following disruptive behaviors?

Accepted Answer

A nonparticipant is someone who does not actively participate in the group and may not contribute to the discussion or decision-making process. In this scenario, the member is simply stating that they have to leave, but not providing any input or contribution to the group.

Question 12

Group members with low levels of communication apprehension can help members with high apprehension reduce their level of fear and anxiety about communicating by using all of the following strategies EXCEPT

Accepted Answer

Discussing a member's apprehension openly with the entire group might actually increase their anxiety and fear, rather than helping to reduce it. The other options are supportive strategies that can help reduce apprehension.

Question 13

The theory of hyperpersonal communication in virtual teams indicates that some members

Accepted Answer

The theory of hyperpersonal communication suggests that some individuals are more confident in mediated settings than they would be in face-to-face meetings. The anonymity and lack of nonverbal cues in virtual teams can lead to individuals feeling more comfortable expressing themselves and sharing personal information. Therefore, choice D is the best answer.

Question 14

______________ behaviors describe member conduct in which individual needs are put ahead of both the group's goal and other members' needs.

Accepted Answer

Disruptive behaviors describe member conduct in which individual needs are put ahead of both the group's goal and other members' needs.

Question 15

According to Belbin's Team-Role Theory,which of the following roles describes a perfectionist who emphasizes the need for meeting,schedules,deadlines,and completing tasks?

Accepted Answer

According to Belbin's Team-Role Theory, the Completer role is best suited for someone who is detail-oriented, conscientious, and ensures that task deadlines are met. They are also known for their perfectionism and attention to detail, making them important members of a team that prioritize tasks and deadlines.

Question 16

"As the only person here to have ever won the company's prestigious top achievement award,I know what we should do.This statement would most likely be made by a group member functioning in which of the following disruptive behaviors?

Accepted Answer

This statement is an example of an egoist behavior, as the speaker is emphasizing their own achievements and using it to assert their authority over others in the group.

Question 17

______________ refers to the level of fear or anxiety associated with either real or anticipated communication with another person or persons.

Accepted Answer

Communication apprehension is the level of fear or anxiety associated with communication with another person or persons. Self-concept refers to an individual's perception of themselves, feedback refers to responses to communication, assertiveness refers to the ability to express oneself confidently, and confidence is a general feeling of self-assurance.

Question 18

Which of the following strategies can reduce your level of communication apprehension in groups?

Accepted Answer

Being well prepared and knowing that everyone experiences communication apprehension can help to reduce anxiety and make you feel more confident in group communication situations. The other options may also be helpful, but they are not as effective as being well prepared and having a positive mindset.

Question 19

Cognitive restructuring is an anxiety reduction technique that involves

Accepted Answer

Cognitive restructuring involves changing negative or irrational thoughts into positive ones. This can be effective in reducing anxiety levels.

Question 20

According to Belbin's Team-Role Theory,which of the following roles describes a creative,individualistic person who advances proposals and offers new insights and creative ideas?

Accepted Answer

According to Belbin's Team-Role Theory, the Innovator role is described as a creative and imaginative person who comes up with new ideas and approaches. They are often individualistic and like to take risks.

Quiz 3: Group Member Participation