For the retailer, the practice of ________ results in lower total sales and, in many cases, damaged merchandise.
A) sweethearting
B) experiential shopping
C) retail borrowing
D) beacon marketing
E) fair trade

Question

Quizplus · Accepted Answer

Retail borrowing, also known as "wardrobing," is when customers purchase items with the intention of using them temporarily and then returning them for a refund. This practice can lead to lower total sales for retailers because the items are returned and cannot be sold as new. Additionally, the returned merchandise may be damaged or show signs of wear, further reducing its value.

For the Retailer, the Practice of ________ Results in Lower